SHIPPING & DELIVERY

1. Delivery is confirmed with your order

The client information supplied for this launch did not confirm a single courier provider, public delivery rate, free-shipping threshold or fixed delivery timetable. To keep the website accurate, Kandy Kulture confirms the available delivery option, cost and expected timing directly with you before the order is finalised.

2. Your delivery information

Please provide a correct delivery address, recipient name and working contact number. Kandy Kulture may contact you if information needs to be clarified before dispatch or handover.

3. Delivery timing

Any expected delivery timing communicated during your order is an estimate based on the order, destination and available delivery method. Circumstances outside Kandy Kulture's direct control may affect delivery.

4. Fresh and market items

Some fresh Kandy Kulture creations are better suited to pop-ups, markets or local arrangements than standard courier delivery. Availability of those items is confirmed directly rather than promised on the national online range.

5. Delivery problems

If an order is delayed, damaged, incorrect or not received as expected, contact Kandy Kulture as soon as reasonably possible with your order details and, where relevant, photographs of the parcel or products.

6. Contact

For delivery questions, WhatsApp +27 61 427 1519 or email info@kandykulture.co.za.

Last updated: September 2026.